Prospective customers · General inquiries
info@outcomeowl.comEvaluating Outcome Owl, comparing approaches, or just curious? Tell us a little about the process you care about (an order flow, a claims pipeline, a loan queue), and we'll take it from there. You'll hear back within one business day.
Existing customers · Product support
support@outcomeowl.comAlready running Outcome Owl? Send what you were doing, what you expected, and what you saw, and we'll get on it. You'll hear back from a person within eight hours, day or night, weekends and holidays included.
What a first call covers
- Your process. The steps a case goes through, the systems that record them, and where it gets stuck today. The Process Discovery Worksheet helps you prepare.
- A sample export, if you have one. A few rows from a system you already use, with no sensitive data, so we can talk through how its rows map to steps.
- What you would see. A walk through the web app and an AI assistant's answers on demo data, and what Outcome Owl does not do.
- What starting takes. We aim to have one process running in days or weeks, not months. Plan on four to eight hours of an operations lead's time and four to sixteen hours of an analyst's, spread over the first two weeks.
Not sure which address fits? Either works, and we'll make sure it reaches the right place. If something isn't working, write to support@outcomeowl.com for the faster reply.